Mold or Dirt?

We aren't sure what this is without testing, but your guests don't know either.

Upside Down?

The photo is right side up, but the sign was just left in the back of the hotel property. Right beside where guests are supposed to park. This wasn't the only sign I found that day. It seems like Tennessee is a grave yard for discarded signage.

What?

This sign says "Please use other door". You don't want to stay here!

Curb Appeal

At the same bleak property featured in the last blog, we find bags of concrete mix that are masquerading as curbing. Faded bags, these haven't just been placed there recently. Oh no!

Winter

Yes, it's Winter, but this is dismal and dirty. And it's at a landmark property! There's no season on clean.

Coffee anyone?

Mostly, it's the point that this coffee pitcher is part of the standard on every table at the well noted chain of pancakes. Do you want this on your table? Not me, it's dirty and chipping. Replace well worn containers periodically. Your coffee sales just might improve!

Kudos!

Great job to the Fairfield Inn, Atlanta Vinings location. Excellent customer service, value and overall property.

4 seconds to great

It takes about 4 seconds to wipe down your silverware before you roll it. We all know some dishwashers leave spots, but they do not leave a good first impression. Management require your servers to take this step!

Dirty

Every guest who visits your restroom uses paper towels. This dispenser in a major restaurant chain is filthy. Wonder what their kitchen looks like?

Done Right!

Freshly painted door--clean and shiny kick plate. I'm ready to check in!!

Blinds

Replace these mini blinds, this is right next to the hotel office where you check in. Not a great first impression.